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ruler
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banned user

Post by ruler » Sat Sep 10, 2011 5:28 pm

hi, can a moderator pm me why my sister's boyfriend got banned today please? his username is simon he is a newbie here and he is a genuine member. he tried to login as usual but was presented with the perm ban message with no explanation, he was left feeling disapointed as he really enjoyed it here. thanks

tobyneilson
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Joined: Thu Sep 16, 2010 7:06 am
Location: Clitheroe,lancs England

Re: banned user

Post by tobyneilson » Sat Sep 10, 2011 5:32 pm

ruler, tell him not to panic, there a few in that situation, me included, can get on with iPhone but not on laptop, there a convo about it in FB group finhaholics, has happened before am sure mods are busy sorting it
To many pets to list :)
Dogs,Cats,Birds,Rabbits,Hamsters,Lizards,Snakes,Rats,Guinea Pigs,Mice!!!

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cindy
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Joined: Wed Jul 22, 2009 8:33 pm
Location: west central Florida

Re: banned user

Post by cindy » Sat Sep 10, 2011 5:35 pm

Liz sent me a message on Facebook...she is looking into it.

Zebra, Gouldians, Java, CBM Shaft tail & Grasskeets


~ My Facebook groups ~

*Finchaholics ~ finches, hookbills, softbills & canaries are welcome here!
discussions regarding species, housing, breeding, preventatives, treatments

*Birdaholics ~ Avian Classified Ads Only

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ruler
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Re: banned user

Post by ruler » Sat Sep 10, 2011 5:36 pm

ahhh ok thanks for that info, he was panicing thinking he done something wrong. he loves it here and was shocked at his banned message :lol:

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cindy
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Joined: Wed Jul 22, 2009 8:33 pm
Location: west central Florida

Re: banned user

Post by cindy » Sat Sep 10, 2011 5:37 pm

It is some sort of issue that pops up every once in a while.

Zebra, Gouldians, Java, CBM Shaft tail & Grasskeets


~ My Facebook groups ~

*Finchaholics ~ finches, hookbills, softbills & canaries are welcome here!
discussions regarding species, housing, breeding, preventatives, treatments

*Birdaholics ~ Avian Classified Ads Only

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lovemyfinch
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Re: banned user

Post by lovemyfinch » Sat Sep 10, 2011 5:38 pm

Just waiting on an answer from Hilary, hang in there. :D
Janine

shaftails,gouldians,societies,green singers,owls,cubans, and 1 parrotlet
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ruler
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Re: banned user

Post by ruler » Sat Sep 10, 2011 5:42 pm

i didnt know you had a group on fb so i just joined :) thanks, i will let him know so he can join too

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cindy
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Location: west central Florida

Re: banned user

Post by cindy » Sat Sep 10, 2011 6:07 pm

Finchaholics :D

Zebra, Gouldians, Java, CBM Shaft tail & Grasskeets


~ My Facebook groups ~

*Finchaholics ~ finches, hookbills, softbills & canaries are welcome here!
discussions regarding species, housing, breeding, preventatives, treatments

*Birdaholics ~ Avian Classified Ads Only

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okiebirds
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Re: banned user

Post by okiebirds » Sat Sep 10, 2011 6:51 pm

Im on with my desktop. Got the message earlier today when I tried to view as a visitor (not logged in) on my iPhone.
Stan
GOULDIANS...we have a few :)

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lovemyfinch
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Re: banned user

Post by lovemyfinch » Sat Sep 10, 2011 7:22 pm

Sorry everyone, we are just waiting on an answer from Hilary and after that hopefully everything will be resolved. [-o<
Janine

shaftails,gouldians,societies,green singers,owls,cubans, and 1 parrotlet
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Raleighwheels
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Re: banned user

Post by Raleighwheels » Sat Sep 10, 2011 9:08 pm

I'm glad to hear that I'm not the only one having a problem with the banned message. I went to log in this morning on my Droid and about had a heartattack when I got the message.

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cindy
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Location: west central Florida

Re: banned user

Post by cindy » Sat Sep 10, 2011 9:42 pm

I was notified via my Evo4 on Thursday but was able to log on the next morning with a code and switched my password. I was able to ge onto the lap top though...seems to be a mobile phone issue with some members.

Zebra, Gouldians, Java, CBM Shaft tail & Grasskeets


~ My Facebook groups ~

*Finchaholics ~ finches, hookbills, softbills & canaries are welcome here!
discussions regarding species, housing, breeding, preventatives, treatments

*Birdaholics ~ Avian Classified Ads Only

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ruler
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Posts: 256
Joined: Wed Jun 29, 2011 9:33 am
Location: southampton UK
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Re: banned user

Post by ruler » Sun Sep 11, 2011 2:14 am

it sounds like the forum was hacked or a forum Modification(MOD) has failed. i've seen something like this several times before. if it has been hacked the first thing i would do is make sure the forumsoft has the latest updates and then check the forum folder/directory for any files that shouldnt be there(files that have been added by an attacker).

i hope none of this is the case though, its a shame people still abuse the internet and innocent sites such as this suffer as a result. i hope you guys n gals have everything sorted out soon. good luck :)

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cindy
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Location: west central Florida

Re: banned user

Post by cindy » Sun Sep 11, 2011 7:57 am

It seems that those that can get on the forum via laptop or computer are having trouble accessing the forum on their phones and visa versa. It banned me on my phone but my laptop is ok.

Zebra, Gouldians, Java, CBM Shaft tail & Grasskeets


~ My Facebook groups ~

*Finchaholics ~ finches, hookbills, softbills & canaries are welcome here!
discussions regarding species, housing, breeding, preventatives, treatments

*Birdaholics ~ Avian Classified Ads Only

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L in Ontario
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Re: banned user

Post by L in Ontario » Sun Sep 11, 2011 8:14 am

I can now get on via my laptop which I couldn't yesterday.
Liz

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