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banned user
Posted: Sat Sep 10, 2011 5:28 pm
by ruler
hi, can a moderator pm me why my sister's boyfriend got banned today please? his username is simon he is a newbie here and he is a genuine member. he tried to login as usual but was presented with the perm ban message with no explanation, he was left feeling disapointed as he really enjoyed it here. thanks
Re: banned user
Posted: Sat Sep 10, 2011 5:32 pm
by tobyneilson
ruler, tell him not to panic, there a few in that situation, me included, can get on with iPhone but not on laptop, there a convo about it in FB group finhaholics, has happened before am sure mods are busy sorting it
Re: banned user
Posted: Sat Sep 10, 2011 5:35 pm
by cindy
Liz sent me a message on Facebook...she is looking into it.
Re: banned user
Posted: Sat Sep 10, 2011 5:36 pm
by ruler
ahhh ok thanks for that info, he was panicing thinking he done something wrong. he loves it here and was shocked at his banned message

Re: banned user
Posted: Sat Sep 10, 2011 5:37 pm
by cindy
It is some sort of issue that pops up every once in a while.
Re: banned user
Posted: Sat Sep 10, 2011 5:38 pm
by lovemyfinch
Just waiting on an answer from Hilary, hang in there.

Re: banned user
Posted: Sat Sep 10, 2011 5:42 pm
by ruler
i didnt know you had a group on fb so i just joined

thanks, i will let him know so he can join too
Re: banned user
Posted: Sat Sep 10, 2011 6:07 pm
by cindy
Finchaholics

Re: banned user
Posted: Sat Sep 10, 2011 6:51 pm
by okiebirds
Im on with my desktop. Got the message earlier today when I tried to view as a visitor (not logged in) on my iPhone.
Re: banned user
Posted: Sat Sep 10, 2011 7:22 pm
by lovemyfinch
Sorry everyone, we are just waiting on an answer from Hilary and after that hopefully everything will be resolved.

Re: banned user
Posted: Sat Sep 10, 2011 9:08 pm
by Raleighwheels
I'm glad to hear that I'm not the only one having a problem with the banned message. I went to log in this morning on my Droid and about had a heartattack when I got the message.
Re: banned user
Posted: Sat Sep 10, 2011 9:42 pm
by cindy
I was notified via my Evo4 on Thursday but was able to log on the next morning with a code and switched my password. I was able to ge onto the lap top though...seems to be a mobile phone issue with some members.
Re: banned user
Posted: Sun Sep 11, 2011 2:14 am
by ruler
it sounds like the forum was hacked or a forum Modification(MOD) has failed. i've seen something like this several times before. if it has been hacked the first thing i would do is make sure the forumsoft has the latest updates and then check the forum folder/directory for any files that shouldnt be there(files that have been added by an attacker).
i hope none of this is the case though, its a shame people still abuse the internet and innocent sites such as this suffer as a result. i hope you guys n gals have everything sorted out soon. good luck

Re: banned user
Posted: Sun Sep 11, 2011 7:57 am
by cindy
It seems that those that can get on the forum via laptop or computer are having trouble accessing the forum on their phones and visa versa. It banned me on my phone but my laptop is ok.
Re: banned user
Posted: Sun Sep 11, 2011 8:14 am
by L in Ontario
I can now get on via my laptop which I couldn't yesterday.