A couple of days ago we noticed missing feathers on her back near her tail - gradually more skin is showing and what was once 1 bump is now several bumps, and they are getting angry looking. We've put antibiotic cream on 3 times but it doesn't seem to be helping.
Any ideas? We've never had a mite problem - don't see any presence (although not exactly sure what to look for) but she hasn't bathed in a long time (won't bathe) so maybe her skin is irritated from that?
Here's a pic - any suggestions are appreciated. She's such a sweetheart.